Management believes that the success of the Company and the achievement of shareholder value depend on the Company's ability to optimize its Human Resources. In order to attain such, the Company shall provide the opportunities, environment and leadership that will promote the full development of the organization and its employees, not only for their own individual good but also to achieve the growth and profitability objectives the Company.

Employees can expect equal opportunity for employment, fair and objective treatment, opportunities for career growth and development, open communication and a healthy organizational climate and positive work environment.

Some of our benefits include:

    Frequent salary increases
    Monthly performance incentives
    On-the-spot “surprise” bonuses and prizes
    Career counseling and internal promotions
    Company outings, social activities and parties
    Full HMO coverage including dental care
    In-house clinic with full time nurse
    On-call company doctor
    Full educational scholarship program
    Salary loan program
    Paid vacation and sick leave

In return, the company expects employees to adhere to our core values, rules and regulations, to act in a professional manner and to demonstrate honesty and integrity at all times. At Rainmaker Asia, we know how to work hard and have fun!

We are currently hiring for the following positions:

    Telemarketers

Does outbound telemarketing for client following the standards set for call management, call accuracy, call handling, data encoding accuracy and number of transfers made or sales closed.

    Receptionists

Attends to inquiries made by phone or in person. Presents an appropriate image for the organization and deal competently with the people and problems they encounter.

    Database Administrator

Responsible for designing and implementing an Oracle 8i or 9i database on Windows 2000 or Unix based server systems. Manage database security; apply access policies and database handling routines. Ensure that databases maintain peak performance levels and information is always available on demand. Projects capacity requirement, performance tuning and sizing.

    Client Services Manager

Develops and implements the detailed project plan for assigned accounts or projects to ensure that customer commitments are achieved within the business objectives of the Company. Creates and leads the implementation/project team composed of various internal cross functional departments working in close coordination with the customer to ensure that the new account is implemented and handed over smoothly and effectively to Operations.

    Client Services Specialist

The Client Services Specialist (CSS) is tasked to manage an existing local account or an account of moderate complexity. He/she acts as the primary contact person during all the phases/lifecycle of the assigned project he/she documents program specifications, processes and tools. He/she liaises and coordinates with all project team members with regard to assigned activities vis-à-vis commitment dates/timelines.

    Information Security Engineer

Applies an advanced knowledge of information security services/ analysis concepts, practices and procedures. Competent to work on the most complex assignments and perform a comprehensive range of information security services operations activities. Routinely works under demanding deadlines and often handles heavy workloads, operating with only limited supervision; Errors at this level can cause significant delay, expense and/or disruption. Provides functional guidance to less experienced staff. Provides functional and technical expertise to formulate information security services scope and objectives develops and/or modifies procedures to solve problems.

    Assistant Account Administrator

Under the supervision of the Account Administrator, compiles, prepares and generates daily, weekly, and monthly account information. Responsible for all report preparation, storage, and retrieval. Assists in the timely and accurate preparation of information for reporting to clients, senior management, and others.

    Quality Development Specialist

To enhance and improve the quality performance of our customer service agents through a combination of auditing, training and coaching, and to monitor and maintain company quality standards in other areas as required.

    Training Specialist

To design and conduct Behavioral Training, Product and Account Training that enhances competency skills of Customer Service Representatives.