Our service solutions focus on customer acquisition, customer care and customer growth and retention. At Rainmaker Asia, the customer is at the center of everything we do. Whether communicating by voice, email, on-line chat, VOIP click-to-talk or SMS text messaging, Rainmaker Asia provides that special "last touch" with the customer that keeps them coming back!

"The Customer is at the Center of Everything we do"

Rainmaker Asia handles all manner of inbound customer acquisition including order taking, charitable donation processing, lead generation, appointment setting, and market research. We also specialize in customer win-back and sales recovery programs.

We deliver timely, quality, professional customer care in the areas of account maintenance, product inquiries, billing concerns, technical trouble-shooting, repair dispatch, order status, service activation, service renewal, and vendor locator.

We have an experienced, motivated telephone sales force with a proven track record of exceptional results. Our team has effectively marketed dozens of products ranging from complicated, high-end software solutions to lowly magazine subscriptions. We also handle B-2-B lead generation, up-sell/cross-sell programs, market surveys and executive appointment setting.

Rainmaker Asia manages a team of logistics specialists highly skilled in the areas of supply chain management, shipment track and trace, claims processing, freight pricing, billing, and collecting.

We excel at providing low-cost, high-quality administrative and secretarial support in the areas of voice transcriptions, data entry, presentations, reporting, and database purging. Our experienced operators are skilled in Microsoft Windows applications such as Word, Excel, PowerPoint and Access.

Our technical support team strives to make every customer experience a pleasant one. We provide Level 1 technical support and step-by-step troubleshooting for an array of software and telecommunications products.